Useful Numbers & Email Addresses
You can contact the airport for all general enquires on 902 404 704 or 91 321 10 00. Remember that if you are calling from outside of Spain, you will need to add the international dialling code of +34 or 0034 before this number. All the operators speak English sufficiently, so if you are unable to speak Spanish you will not have a problem. There is also a general enquires email address if you prefer not to call. This is pmi_reclamaciones@aena.es.
In addition to the general enquiries number, there are also direct numbers for a number of services. A list of these are given below, and we recommend that you check this list first to see if there is a direct number for the service you are enquiring about.
If you have lost or damaged luggage, you will need to contact you baggage handling agent and not the Lost & Found Office. The Lost & Found Office only deal with items lost within the terminal building, and not luggage lost during transit.
fax: (+34) 971 789 613
email: pmi.com.reservasalas@aena.es
email: ib-cif-palmamallorca-aeropuerto-oac@guardiacivil.org
email: sala_vip@aena.es
email: sala_vip@aena.es
email: sala_vip@aena.es
email: serviciowifi@aena.es
Public Transport
Listed below are contact details for the bus and taxi companies that serve the airport. If you need to know information on the routes and fares, we would recommend you to look at the following pages first.
web: www.emtpalma.cat/en/home
web: www.tib.org/en/web/ctm/inici
Baggage Handlers
In the event that you have lost or damaged luggage, you will need to contact your baggage hander. A list of all the handlers at the airport are below. If you are unsure which baggage handler to contact, you will need to contact your airline first.
fax: (+34) 915 143 647
email: pmi.dylf@menziesaviation.com
Car Hire Desks
Below is a list of the car hire operations located within the terminal and contact details for each. If you are looking to make a reservation, we have lots of information and allow online booking on this page.
email: atencion.alcliente@avis.es
fax: (+34) 971 266 001
fax: (+34) 971 789 143
email: es_customerservice@europcar.com
fax: (+34) 902 151 526
email: pmi@goldcar.es
web: www.hertz.es
fax: (+34) 971 596 114
email: reservas@recordrentacar.com
fax: (+34) 971 743 743
email: ap6809@sixt.com